“Quality is at the heart of everything that we do. The model is one of Clinical Leadership supported by strong Management support. By empowering our clinical teams to lead on service improvement, every one of our practices is an award winning one”, Dr Kumar, Medical Director IHP.

The company backs up its aspirations with evidence gathered and audited by local PCTs and the Department of Health. In 2007, IHP were featured on the Department of Health 18 Week Programme website and in the initial Lord Darzi review, as an exemplar of good primary care practice, due to the significant volume of treatment delivered in primary care, hospital referral reductions and extremely low practice based commissioning (PbC) budget levels being achieved in highly deprived and high demand health populations.

“Our clinical teams develop their own standards for reviewing every single patient care pathway through a structured referral management and Patient Case Analysis discussions at practice level.. This is religiously maintained on a monthly basis and as a result we are able to increase the range of treatment available to patients locally and do it in a way that is much more cost effective to the NHS”. Hazel Kneale, IHP Executive Nurse.